Managing the performance of others requires a delicate balance. Support and empathy are critical whilst simultaneously demanding accountability for high standards of performance.
For many, this balance is uncomfortable and difficult. Performance management is too often a once-a-year tick box exercise, dreaded by both the manager and those on the receiving end.
The reasons managers fail to tackle performance issues include:
There will also be managers who use their position of power to impose their will on those they manage with little or no warmth or empathy. At best this get passive compliance, without any buy-in or engagement from staff members.
Now is the time to change performance management from an awkward and unwelcome encounter into an opportunity for growth and positivity for you and your team.
PROGRAMME PROMISE
The Performance Management programme will enable you to:
Performance management reviews are often as difficult for the manager as for the person on the receiving end. They don’t know how to communicate effectively, without alienating or de-motivating. It often becomes a tick box exercise that achieves little more than an awkward chat and can cause more harm than good.
If we think we are being criticised or judged, our brain immediately detects a threat and switches to defend mode. This is why managers often hate performance reviews.
In this programme, we show you how to treat each member as an individual. An effective performance management process cannot be generic. We give you precision tools to identify factors that motivate each individual. Better still we show you how to pre-empt any performance issues before they even arise.
By the end of our comprehensive programme, we promise that your managers will be:
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As an experienced coach and trainer, Tom understands the importance of performance management – as well as its inherent danger.
By implementing his neuroscience-based techniques, Tom ensures the detail in this programme leads to real change. Improved performance becomes something for all to strive for. Utilize Tom’s vast international experience to help your managers and leaders motivate and develop their people.
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