Walter LillyMarch 29, 2017by Louise Lenherr Tom proved to be the perfect foil for our hardnosed, results driven personalities. Communicating both sensitively and sympathetically the results, managing well the apparent conflict from one perspective or another. I commend TWI and Tom Flatau to youTom proved to be the perfect foil for our hardnosed, results driven personalities. Communicating both sensitively and sympathetically the results, managing well the apparent conflict from one perspective or another. I commend TWI and Tom Flatau to you