AnantaraMarch 29, 2017by Louise LenherrSimona Dobre, Area Director of Sales A great new way of approaching sales training in today’s challenging market in the hotels and hospitality sector. It’s just not enough to know your product intimately - you need to know your customers’ mind too and learn what makes them tick and TWI helped us do this!A great new way of approaching sales training in today’s challenging market in the hotels and hospitality sector. It’s just not enough to know your product intimately – you need to know your customers’ mind too and learn what makes them tick and TWI helped us do this!