Team Diversity: How inclusivity produces better results
Let’s imagine there are two teams. One is a very diverse team – Jane’s team – with lots of strong...
Read moreGet off the treadmill – address biases that stop you focussing on the future
Research shows that our attention is drawn to time-sensitive tasks over tasks that are less urgent, but which offer greater...
Read moreSinful negotiation behaviour – ways to avoid losing out
When negotiating a multi-million pound deal, or perhaps your pay or job role – you need to remain calm under...
Read moreCaroline Gumble Interview – CIOB Event
Watch Tom Flatau interviewing Caroline Gumble, Chief Executive Officer at The Chartered Institute of Building (CIOB), about TWI's Neuroscience of...
Read moreCreating empathy – the first rule of negotiation
In the words of the FBI’s former lead hostage negotiator, Chris Voss, “if you don’t create empathy with the hostage-takers,...
Read morePsychological safety – the key ingredient for a high performing team
Do your people wear a ‘workplace mask’? Do they act as they ‘should’ rather than being honest about their...
Read moreMarginal gains – employing the rule of 1 percent
Why changing a little can affect a lot. If you have heard of ‘marginal gains’ then you have probably heard...
Read moreBe the reflection of how you want your employees to be
Have you ever wondered why a sad film makes you cry? Or why a tense drama has you on the...
Read moreHow to reduce the fear factor at the negotiating table
Stress and aggression trigger the brain’s threat system. So many negotiations are unsatisfactory because we dive into money and numbers...
Read moreDecision-making: can you trust your instincts?
We hardwire instincts in our brain. Day-to-day living requires us to process huge amounts of intricate information. Just to...
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