Creating empathy – the first rule of negotiationNegotiation, Neuroscienceblack belt negotiator, empathy, Leadership, Mirror Neurons, negotiatingdeals, negotiation, Neuroscience, rules of negotiation, understandingIn the words of the FBI’s former lead hostage negotiator, Chris Voss, “if you don’t create empathy with the hostage-takers,...Read more
Be the reflection of how you want your employees to beLeadership, NeuroscienceBrain, Leadership, Mindset, Mirror Neurons, Neuroscience, Positive PsychologyHave you ever wondered why a sad film makes you cry? Or why a tense drama has you on the...Read more
Decision-making: can you trust your instincts?Leadership, Neurosciencecognitive bias, decision making, gut instinct, intuition, Leadership, neuroplasticity, NeuroscienceWe hardwire instincts in our brain. Day-to-day living requires us to process huge amounts of intricate information. Just to...Read more
The neuroscience of conflict and emotional regulationLeadership, Neuroscienceconflict management, Leadership, Neuroscience, tom flatauI recently got into an argument with a family member and with Christmas coming up it reminded me that this...Read more
Neuroscience reveals the part of the brain to sell toNeuroscience, SalesMindset, Neuroscience, Sales, sales tipsCould you be using neuroscience to boost your sales? Most sales people sell to the thinking brain, focusing their pitch...Read more
Keep your sales message simple – or your customer switches offNeuroscience, SalesNeuroscience, Sales, tom flatauBeware using symbols. If you’re like me, when you get into a lift (or elevator if you’re American) you may...Read more
Bluffing in negotiation – signals to look out for!Negotiation, Neurosciencebluffing, negotiation, Neuroscience“How do you tell if the other side is bluffing?“ When people lie, activity in the conscious brain network increases....Read more
Cognitive biases that prevent delegation and growthLeadership, Neurosciencecognitive bias, effective delegation, Leadership, professional development, short termism, team management, temporal discounting, tom flatauI don’t have time to delegate! When my children were young, as well as running a demanding business, I was...Read more
“Playing it safe is a risky business” – are YOUR plans bold enough?Leadership, Neurosciencebusiness strategy, Leadership, Mindset, Positive Psychology, Risk AversionWhat is your perception, tolerance and propensity for risk taking? Risk aversion can harm your wealth ...Read more
How to throw away money & wreck relationshipsNegotiation, NeuroscienceBrain, cognitive bias, negotiation, Neuroscience, SalesKnow your neuroscience! Understand how your brain works under pressure and the impact it has on your negotiation performance and...Read more