With TWI’s help, we have been able to change our people’s attitudes and behaviours … and develop a culture of working together, bridging cross-departmental barriers to form a more cohesive management team.
The world’s largest broadcasting organisation brought TWI in to work with senior managers across a number of departments, including BBC Worldwide, Corporate IT and the License Fee Unit.
We were tasked with achieving the following:
Boosting staff engagement
Working with senior managers responsible for delivering technical solutions for the rest of the business. The objective was to enhance team productivity, staff morale and achieve a sense of belonging for all employees.
Creating cohesion across departments:
Bringing senior managers together to facilitate the delivery of consistent practices to make the best use of manpower and achieve clarity in decision making.
Setting the agenda for change: facilitating the integration of large-scale change throughout many departments, developing a consistent and cohesive network of teams.
I am fizzing about the potential of this … there is demonstrable activity to support that people are changing.
Through a combination of workshops and coaching, we brought about a number of key changes for the BBC:
- A dramatic boost in productivity
- Better staff morale and engagement
- Cohesion and consistent ways of working across multiple teams
- Less duplication of effort and more efficient use of manpower
- Reduced conflict across teams
- Better service and enhanced customer satisfaction
Such dramatic changes are down to the innovative approach by TWI, who have a proven track record of being able to deliver training that translates into workplace success.