Are your Values above-the-line?Coaching, LeadershipWhen I ask my clients what values they want to create for their...Read more
Nine ways to boost your confidence at the negotiating tableNegotiationI am starting with self-confidence because it is so pervasive to the whole...Read more
What goes wrong in negotiation?NegotiationI am always fascinated to hear where people feel their negotiations go off-track. Having...Read more
Resilience – Techniques to apply every dayCoachingLife is not always smooth sailing. Unfortunately, the brain is also not always...Read more
Why is training employees important? – 5 reasons you can’t ignoreCorporate Training, LeadershipTraining is essential for all. Without investing in your staff’s abilities and their...Read more
Team Diversity: How inclusivity produces better resultsLeadership, Team ManagementLet’s imagine there are two teams. One is a very diverse team –...Read more
How to decide the training direction for your teamCoaching, LeadershipWhen did you last ask your people what training or support they need?...Read more
Collaboration and creativity – Improving your team’s performanceLeadership, Team ManagementAs an executive, manager or team leader, it is paramount that your team...Read more
Why settle for ‘good enough’? – Be extraordinaryLeadership, MindsetThis August, I succeeded in doing something I’ve never done in my life...Read more
Get off the treadmill – address biases that stop you focussing on the futureMindsetResearch shows that our attention is drawn to time-sensitive tasks over tasks that...Read more
The power of mindset – what could you achieve?MindsetAt the tender age of 12, some friends of my parents took me...Read more
6 ways to lead through upset and adversityLeadershipEvery so often we have to cope with a situation that we don’t...Read more
Sinful negotiation behaviour – ways to avoid losing outNegotiationWhen negotiating a multi-million pound deal, or perhaps your pay or job role...Read more
Coaching your people – reducing threat at a difficult timeCoaching, EngagementThe coronavirus pandemic is causing many to work from home, forcing teams to...Read more
Present bias – why New Year’s resolutions so often come to nothingMindsetAt this time of year, it is common to formulate grand plans for...Read more
Caroline Gumble Interview – CIOB EventLeadership, Video TestimonialsWatch Tom Flatau interviewing Caroline Gumble, Chief Executive Officer at The Chartered Institute...Read more
Creating empathy – the first rule of negotiationNegotiation, NeuroscienceIn the words of the FBI’s former lead hostage negotiator, Chris Voss, “if...Read more
Psychological safety – the key ingredient for a high performing teamTeam ManagementDo your people wear a ‘workplace mask’? Do they act as they ‘should’...Read more
Marginal gains – employing the rule of 1 percentChange Management, Leadership, NegotiationWhy changing a little can affect a lot. If you have heard of...Read more
Leaders versus dictators – which one are you?Leadership Is SatNav leading us down the wrong path? “In 300 metres take the...Read more
Be the reflection of how you want your employees to beLeadership, NeuroscienceHave you ever wondered why a sad film makes you cry? Or why...Read more
How to reduce the fear factor at the negotiating tableNegotiationStress and aggression trigger the brain’s threat system. So many negotiations are unsatisfactory...Read more
Decision-making: can you trust your instincts?Leadership, NeuroscienceWe hardwire instincts in our brain. Day-to-day living requires us to process huge...Read more
How dry was your January? Are you a slave to habit?CoachingCreate resolutions that work for you NOT against you. New year, new you?...Read more
No more price concessions! Tradeables are your secret weapon!NegotiationBeing squeezed on price? Know your tradeables! Alternative options that cost you...Read more
The neuroscience of conflict and emotional regulationLeadership, NeuroscienceI recently got into an argument with a family member and with Christmas...Read more
Performance review – love it or hate it?Engagement, LeadershipAn opportunity to engage your people? Sadly, performance reviews are often the source...Read more
The science of optimism and resilience – retrain your brainLeadership, MindsetResilience: how to bounce back from setbacks. Some people seem to deal with...Read more
Leadership mindset – are you a mulitplier or diminisher?Leadership, MindsetSo who IS the smartest person in the room? There is an excellent...Read more
Are we happier at home or work? The answer might surprise you!Coaching, EngagementWhere are YOU happiest? It can’t be at work... or can it?! When...Read more
Stop your whining and take ownership!Leadership, MindsetAre you a victim of circumstance or do you take ownership when something...Read more
Neuroscience reveals the part of the brain to sell toNeuroscience, SalesCould you be using neuroscience to boost your sales? Most sales people sell...Read more
Wired to criticise – the neuroscience of self preservationEngagement, LeadershipAre YOU guilty of dishing out more criticism than praise? Every day I’m...Read more
Is fear of failure your barrier to success?LeadershipIt may seem counter intuitive, but by giving your employees permission to fail,...Read more
Bend it like Beckham… or net it like Neymar?CoachingWorld Cup winning teams show that practice really does make perfect! Brazil is...Read more
The danger of false expectations in negotiationNegotiationCould you be losing out by creating false expectations in your negotiations? The...Read more
Want to sell more … shut-up and listen!SalesThe more you tell, the less you sell! The human brain is designed...Read more
Want to play guitar like Jimi Hendrix – is it nature or nurture?Leadership, MindsetIs it natural talent, or could you too play guitar like Jimi Hendrix?...Read more
Want to be more like Richard Branson? Here’s how …Leadership, MindsetYou’re good with your hands…” my parents told me when I was a...Read more
Keep your sales message simple – or your customer switches offNeuroscience, SalesBeware using symbols. If you’re like me, when you get into a lift...Read more
Hidden forces in negotiation – don’t be caught outNegotiationCognitive biases – invisible thinking traps. When we negotiate it is often under...Read more
Bluffing in negotiation – signals to look out for!Negotiation, Neuroscience“How do you tell if the other side is bluffing?“ When people lie,...Read more
Cognitive biases that prevent delegation and growthLeadership, NeuroscienceI don’t have time to delegate! When my children were young, as well...Read more
“Playing it safe is a risky business” – are YOUR plans bold enough?Leadership, NeuroscienceWhat is your perception, tolerance and propensity for risk taking? Risk aversion can...Read more
How to throw away money & wreck relationshipsNegotiation, NeuroscienceKnow your neuroscience! Understand how your brain works under pressure and the impact...Read more